Política de reembolso

Refund Policy for Star Citizen AUEC ,Star Citizen Ships and Vehicles

At StarCitizenshop, we prioritize customer satisfaction and strive to provide a seamless shopping experience. Below is our refund policy specifically for Star Citizen AUEC:  

- Unfulfilled Orders: Refunds are available for orders that have not yet been delivered.  
- Request Timeframe: Refund requests must be submitted before the AUEC is delivered to your in-game account.  

Refund Request Process

- Contact us via email: Our team is here to help you 24/7. Please provide your order details, including order number and proof of transaction.

- Refund Time: Approved refunds will be issued via the original payment method. Refund processing time is 1-3 days, which may vary depending on your payment provider.

Special Considerations

- Delivery Delays: If AUEC's delivery is delayed beyond the estimated time and you decide to cancel, a full refund will be issued.